We want you to be completely happy and satisfied with your purchase. It is our priority to provide superior service to our loyal customers. We will do everything we can to make it right for you! We offer Store Credit for returns. We do not issue refunds. Please reach out to us with any questions regarding sizing. Store Credit never expires. 

Clothing: If for any reason you are not satisfied with your purchase, any item can be returned within 7 days. Items must be postmarked within 7 days after you received the item in order to receive full credit. You can return for a store credit and tags MUST be attached. If items are returned appearing washed, worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances they will not be accepted. The customer is responsible for all return shipping costs. We recommend using a shipping method that provides a tracking number for your reference.

 *ALL SALE ITEMS ARE FINAL SALE*

Accessories: All accessories are FINAL sale. 

Shoes: Shoes must be returned in their original shoe box and NOT appear to be worn on the bottom soles. In addition, the shoe box MUST be placed inside of a mailing envelope, or inside of another box, so that no shipping labels are attached directly to the shoe box. Please do not tape the shoe box closed and return it in the exact fashion it was delivered to you. 

PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 3 DAYS via email to redfernboutique901@gmail.com. If we are not notified within 3 days of receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. We will happily get you taken care of and apologize if this happens! We do our very best to inspect each and every item before they’re shipped out or put out in the store. 

NOTE: Before making a return please read our policy above to ensure that your items meet the guidelines. Please email redfernboutique901@gmail.com for return instructions.