Shipping:
Returns:
- Returns must be requested and post-marked to us within 14 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)
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Shoes must be returned in their original shoe box and NOT appear to be worn on the bottom soles. In addition, the shoe box MUST be placed inside of a mailing envelope, or inside of another box, so that no shipping labels are attached directly to the shoe box. Please do not tape the shoe box closed and return it in the exact fashion it was delivered to you.
- Returns are eligible for store credit or exchanges only.
- Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, and sale/clearance items.
- Shipping charges (original and return) are the customer’s responsibility.
PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 3 DAYS via email to hello@redfernboutique.com
NOTE: Before making a return please read our policy above to ensure that your items meet the guidelines. Please email hello@redfernboutique.com for return instructions.
We want you to be completely happy and satisfied with your purchase. It is our priority to provide superior service to our loyal customers. We will do everything we can to make it right for you! We offer Store Credit for returns. We do not issue refunds. Please reach out to us with any questions regarding sizing. Store Credit never expires.
